The Beacon iOS SDK

What's New



Release 2.2.7

Beacon SDK

CocoaPods Compatible

Help Scout's Beacon SDK allows you to embed the same Beacon functionality we have for the web inside your iOS app. Beacons provide a quick and straightforward way for customers to flip through your knowledge base or reach out to your team.


The Beacon SDK 2.0 requires iOS 11.0+.

As of Beacon 2.1.0 Xcode 12 is required to build with the Beacon SDK. Beacon 2.0.x requires Xcode 11.4

Supported platform and language versions

  • iOS 11 to 16
  • Swift 5
  • Xcode 12+



Beacon is available through CocoaPods. To install it, add the following line to your Podfile:

pod 'Beacon'

Beacon is currently distributed as a dynamic framework so the use_frameworks! flag will also need to be present in your Podfile.

Swift Package Manager

Beacon is available through Swift Package Manager. To install it, simply follow Apple’s guidance for adding the Beacon-iOS package dependency in Xcode.

Carthage 🛑

As of Beacon 2.1.0, Beacon is (temporarily 🤞) no longer available to be distributed via Carthage. This is because Beacon is now distributed as an XCFramework which is (as of October 29th, 2020) not supported by Carthage. More info about the progress the Carthage team is making can be found on this issue or the following Pull Requests 1, 2.

Beacons up to version 2.0.2 can be installed using Carthage by adding the following line to your Cartfile and then following the Carthage installation instructions:

github "helpscout/beacon-ios-sdk"

Because of the way Beacon is distributed, attempting to use the --no-use-binaries flag when building will fail.


Beacon can be installed manually by linking the Beacon.xcframework. To do so, download the from here and add Beacon.xcframework to your Xcode project.

Additional Setup

Our developer site has information on configuring up your application to work with Beacon's email attachments and push notifications.

Sample Applications

This repository includes two sample applications, one written in Objective-C and one written with SwiftUI.

To run the Objective-C example you can cd into the Examples/Obj-C Example directory cd Examples/Obj-C\ Example, open Beacon Example.xcodeproj and run the BeaconExample scheme.

To run the SwiftUI example you can cd into the Examples/SwiftUI Example directory cd Examples/SwiftUI\ Example, open Beacon SwiftUI Example.xcodeproj and run the Beacon SwiftUI Example scheme. For it to run properly you'll need to provide a valid Beacon identifer on Line 10 of SettingsView.swift.


See our developer site for more customization options available through the SDK.


For issues or questions, contact Help Scout support at For issues or questions, contact Help Scout support at


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Last updated: Sun May 07 2023 04:55:20 GMT-0500 (GMT-05:00)